Blue equipment
Reception
- Entrance matting and floors
- Reception desk and visitor surfaces
- Glass doors and partitions
- Seating and waiting area
- Visitor-facing touchpoints
Reception and front of house after a deep clean.
Home / The Infinite Standard
The Infinite Standard.
The standard on the first morning should be the standard on the thousandth. These are the six promises we make to every building we look after, and the standard we hold ourselves to, published in full.
Six promises
What usually happens, and what we promise instead.
- 01
UsuallyYou take it on trust that the cleaners came.
Every visit recorded.
Every visit recorded against your signed specification.
- 02
UsuallyLong fixed-term contracts.
Rolling monthly.
We earn the contract every month. Thirty days’ notice, no lock-in and no joining fee.
- 03
UsuallyAgency staff, and strangers on cover.
Our own people.
The people who clean your site are ours. We do not use agency labour.
- 04
UsuallySpecifications kept vague.
Our standard, published.
Room by room, on this page, for anyone to use, including our competitors.
- 05
UsuallyA quote, and a promise.
See it before you pay.
A free Site Audit: we walk your office against this standard and send you the report.
- 06
UsuallyPay nobody talks about.
Paid properly.
Everyone who works on our sites is paid at least the Real London Living Wage.
The standard
Room by room.
This is the baseline every specification we write starts from. Your own is agreed after the Site Audit, with frequencies for your building. Use this one to judge any cleaner, including your current one.
Blue equipment
Open-plan desks
- Clear desk surfaces cleaned around equipment
- Chairs and shared touchpoints
- Bins emptied and recycling separated
- Carpets vacuumed, extracted when they need it
- Screens, documents and personal effects never photographed
Where the work happens. We clean the surfaces and leave the work alone.
Blue equipment
Meeting rooms
- Tables wiped and chairs set back
- Handles, switches and remotes
- Glass walls and doors, smears removed
- Floors vacuumed
- Whiteboards, screens and documents never photographed
Your next client meeting starts here. Whatever is on the walls and screens stays private.
Green equipment
Kitchen & breakout
- Worktops, splashbacks and sinks
- Appliance fronts: fridge, microwave, coffee machine
- Tables, stools and breakout seating
- Floors mopped, wet-floor signs out until dry
- Bins emptied and recycling separated
The room people judge the whole office by. Green cloths only, and they never leave the kitchen.
Red and yellow equipment
Washrooms
- Toilets and urinals: red equipment only
- Sinks and basins: yellow, never shared with toilets
- Mirrors, dispensers and touchpoints
- Consumables restocked and tracked
- Floors cleaned and disinfected
Two colours in one room, for a reason. Red never touches a basin, yellow never touches a toilet.
Blue equipment
Corridors & floors
- Hard floors swept and mopped
- Carpets vacuumed edge to edge
- Skirting, door frames and handles
- Periodic extraction, priced into the proposal
- Wet-floor signs out before mopping, left until dry
The part nobody mentions until it is wrong.
Colour coding
Four colours, never mixed.
- Red Toilets and urinals
- Yellow Washroom sinks and basins
- Blue General areas: desks, meeting rooms, reception
- Green Kitchens and food areas
The poster goes in the cleaning cupboard on day one.
Before leaving, every visit
Five things on the record.
- Work completed against the signed specification
- Photographs of the areas covered, where you permit them
- Anything not done, and why
- Any issue logged with the time it was raised
- The time it was resolved, when it closes
Screens, documents, faces and personal effects are never photographed.
See it in your office
Measure us against it.
We walk your office against this standard, at a time that suits you, and send you a photo report by 9am the next working day. Free, and the report is yours to keep.
Four Site Audits a month, for London and Brighton offices.Call 07351 165296 · info@cleanfinity.co.uk